Mike's Tree Surgeons, Inc. (248) 588-0202 Click here to go back HOME

4 Minute Customer Satisfaction Survey

Mike’s Tree Surgeons takes pride in the customer service we provide. We are grateful for your continued business. It is extremely important to us that our customers are satisfied with the relationship they have with us. We would like your feedback on how we are doing and where we can improve. Thank you in advance for your time.

Please rate the following questions using the scale below:

1- Poor 2- Average 3- Very Good 4- Excellent
  1 2 3 4
Politeness and promptness of phone greeting from office staff
Helpfulness and knowledge of office staff
Ease and clarity of billing process
Presentation and knowledge of consultant
Timeliness of response to your phone calls
Timeliness of work being completed
Ability of field staff to answer your questions
Quality of work being performed and attention to detail
Rating of overall process of dealing with the company
         
How has your experience been dealing with Mike's Tree Surgeons?
       
         
How can we better take care of your property?
       
         
What do you like most about our company?
       
         
What do you dislike about our company?
       
         
         
Are you receiving our newsletter "Needles & Nuts"?
Yes
No
       
If so, do you find it useful?
Yes
No
       
         
May we use your comments in advertising?
Yes
No
       
         
         
Your name*
       
         
Area Code & Phone
       
         
Address* (not for use by any other party)
       
         
         
*Your Name and Address are required to submit the survey        
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